Website Use
These terms govern your use of the Empire Elite Rides website. By using the site or submitting a reservation request, you agree to these terms and our Privacy & Data Policy.
An online submission is a request, not a confirmed reservation. Service is confirmed only after Empire Elite Rides directly accepts the request and final details.
Reservation Requests
Displayed dates and times may change as requests are received. Submitting the form does not guarantee vehicle availability, price, route, pickup time, trip duration, destination access, or acceptance. We may contact you to clarify information before confirming service.
Customer Information
You are responsible for providing accurate contact, pickup, destination, timing, passenger, luggage, and itinerary information. Changes may affect availability or terms. Do not submit unlawful content or unnecessary sensitive medical, financial, identity, or payment information through the notes field.
Permission to Contact
When you submit a request, you authorize Empire Elite Rides to contact you by the selected telephone, text, or email method about that request. Message and data rates may apply. This consent is limited to service-related communications unless you separately agree otherwise.
Transportation Conditions
Service may be affected by traffic, weather, road closures, mechanical issues, venue restrictions, flight changes, passenger delays, emergencies, or events beyond reasonable control. Customers and passengers must follow applicable law and reasonable vehicle-safety instructions.
Pricing, Changes, and Cancellations
Pricing, deposits, waiting time, additional stops, overtime, cancellation terms, cleaning charges, and other service-specific conditions will be communicated before confirmation when applicable. Website content is general information and is not a binding quote.
Third-Party Services
The site relies on third-party hosting, font, module-delivery, and database services. We are not responsible for third-party outages, external websites, policies, or service changes.
Intellectual Property
Website design, text, branding, and images are owned by or licensed to Empire Elite Rides unless otherwise noted. Commercial copying or republication without permission is prohibited.
Disclaimer and Liability
The website is provided on an “as is” and “as available” basis. To the extent permitted by law, Empire Elite Rides disclaims implied warranties relating to website operation and is not liable for indirect or consequential losses arising solely from website use.
Changes
We may update these terms by posting a revised version and date. Continued website use after a revision constitutes acceptance of the updated terms.